Not resolved

Defy supply deals in subpar product and will not return your money when damaged product shows up. We recieved damaged product and returned it to them and now they will not give us our money back even minus the restocking fee.

According to Discover any merchant can change thier terms at any time and now they changed thiers to state that they do not have to replace or return money when product is damaged. Disvoer said there is nothing they can do.

Discover did refund our money (out of thier own pocket) but the principle is that defysupply should of not Discover. Do not use these guys.

Monetary Loss: $530.

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