I ordered a leather sectional sofa and paid for it.I also paid for "white glove delivery service", which is highly recommended by the company.
The sofa arrived in 4 weeks. The delivery company brought the sofa into my home but cautioned that they believed the sofa had been "repackaged". Indeed, the sofa was stained, torn and looked used when it arrived. I refused delivery of the sofa.
Defy supply has since refused to refund my money. They blame the staining and tearing of leather on the freight company. Defy supply wants me to pay over $500.00 on shipping.
I don't have a sofa and they have my $1000.00.Do NOT do business with defy supply!
More Review Details
- Monetary loss:
- Product or service
- Leather Sofa
- Review category
- Furniture and Decor
You May Also Like
- "I have tried to resolve this issue in an amicable way but this Company will not make good on their products, I purchased approximately $12,000 at this store to include..."
- "I bought a "bonded" leather sofa/sleeper in 2011 with a 5yr Goof Proof warranty. The cushions started to buckle and peel this year, after the 1yr manufacturer warranty expired. I..."
- " Be wary of purchasing anything here. I purchased the Venice Sofa, Love Seat and Ottoman and spent about $2000 for it. I love the set but am having warranty..."
- "I purchase a Roketa MC-51 in September 2008 and have had nothing but problems from the moment I drove off the lot. I purchased the bike from a dealership..."
- "I was eating chicken and dumpling soup and foubd a rubber grommet in my can of soup. Very gross. Smaller than the size of a dime. My name is mandy..."
- "Sears Disappointment • May 21, 2012 Purchased Refrigerator Kenmore Bottom Freezer, Model 795.72033.111– o Total Price $1770.98 – $321 down-payment on 5/21/12 Final payment 6/1/12 o No Extended Warranty – Current Warranty states “For ten..."
- "Two year old leather recliner had large discolored area suddenly appear on headrest. I had purchased the fabric protection plan when I bought the recliner from Lazyboy. The..."
- "Name is Nagesh.I placed an order at for SUBWAY lower parel phoenix mill store at 2.25 PM and got messge that it will get delivered by 3.10pm . no one..."
- "My name is Courtney and I work for the carnival Reithoffers Shows located in Aiken, SC right now. On wednesday October 26 2016 at about 3:45 am I arrived at..."