Defysupply - Dacron fibers coming out of the seats
The Dacron fibers are coming out of the seams of the attached cushions of a 3 piece Braxton leather sofa set bought in FEB 2010 after a few months of using them.Defy supply claimed it was due to abuse, when at one point they were planning to reorder the sofa,Since it was a manufacturing defect.
But the end result they refunded $100.00 for inconvenience.
Please approach this company with caution .They have very bad customer service, they do not return money nor do they honor their warranty policy.The sofas are bonded leather with very little of Italian leather.
Monetary Loss: $2251.